Online Bridal Shop Policy
Terms & Conditions
Please review the following basic terms that govern your use of, and purchase of products from leyamarini.com. Please note that your use of leyamarini.com constitutes your agreement to follow and be bound by these terms.
By purchasing a wedding gown or any product on leyamarini.com and by making a payment you agree to our terms and conditions listed on leyamarini.com.
Acceptance of your Order
Your order on our website constitutes an offer to us to purchase the goods in your basket for personal usage or consumption, and we will do our utmost to fulfill this order to the service levels you expect. So as to meet our service commitment to you, we will store your order and necessary personal details, obtain authorisation from your bank for the payment.
Once we have processed your order we will take payment for the order that you have made. Products are subject to availability and in the event that we are unable to supply the products, we will inform you of this as soon as possible. If you have already paid for the products we will give you a full refund.
We will not accept your order until such time that you are emailed to say that the products you have ordered have been dispatched. Once you receive such an email, we will be contracted to you, and your contract will be concluded upon delivery of the products.
Any products on the same order that we have not yet confirmed via email will not form part of that contract and will form part of a separate contract when the remaining products have been dispatched. Placing an order does not constitute a contract with us until we confirm the products as dispatched.
We reserve the right not to accept your order for any reason whatsoever, including, but not limited to, payment problems, product availability and product price or description error.
Colours & Sketches
We have made every effort to display as accurately as possible the textures and colours of our products that appear on leyamarini.com. however, as embroidery textures and colours can be subjective to the viewer and may vary during our editing process, and actual colours you see will depend on your monitor, we cannot guarantee that textures and colours you see on the website and on your monitor will be 100% accurate.
Please note that design sketches displayed on leyamarini.com are not meant to be taken literally, as they only show a general design idea and are created during the design process. The final product may differ from the initial idea represented by the sketches.
Delicate and fragile fabrics, embroideries, embellishment and crystal beads are used in the creation of Leya Marini garments, which are individually handcrafted. Each gown is unique and it is normal for there to be slight imperfections and variations in finish, colour and fabrication. Please note that as a result of different sizes requiring different amounts of fabric and lace appliqués slight variations may occur in the pattern of the gowns from the one displayed at leyamarini.com. These are not faults in the production of the garment and are consistent with handmade quality. Leya Marini is not liable for minor faults and flaws that are considered normal in individually handmade products.
If, for any reason, there is a problem with collecting payment from your credit / debit card or other chosen payment method after we have confirmed receipt of your order, we will not be obliged to dispatch your order. Additionally, on some occasions, we may be unable to process an order. This may be due to: the item being out of stock or no longer available, your payment being declined, our identification of a pricing error or product description error or an unspecified technical error. If you are sure you are using a valid form of payment, please try again or use a different payment method.
Purchases will be completed in Euros. Your bank or credit card provider will determine and apply the then current exchange rate and may charge you administration costs. Please contact your bank or credit card provider before making a purchase to ensure you are aware of any such costs.
- Credit / Debit Cards
Since all our products are made-to-order, subject to these terms and conditions, we are unable to cancel orders after we have received it and the payment has been completed.
The following shipping information is for online orders only. Payments are taken in full at the time of order.
Because every dress we sell is handmade for you, our gowns are shipped within 8 to 12 weeks from the day we receive your order. For more urgent delivery please contact us. Shipping to Europe and the US takes up to 8 work days, to the rest of the world delivery lead time may be longer.
The shipping cost within Europe is €50, to the US it is €120, to all other destinations it is €150. Shipping charges may need to be adjusted according to weight, dimensions, and destination.
If you request to change the destination address of a shipment in route, an additional charge may be assessed.
Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Leya Marini cannot predict what your particular charges may be as they depend on your country. If you do incur these additional charges, they must be rendered in order for your package to clear customs and they are the responsibility of the customer.
All our products are delivered by courier and we provide customers with a tracking number once your parcel has been dispatched. Some items may be subject to different charges or timescales. Risk in the products (e.g. damage or loss to the products) will remain with us until we deliver the goods to the address specified in your order when the risk will pass to you immediately.
Customs & Duties
Deliveries outside the European Union may be subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies. Import duty or formal customs entry may apply to all products purchased from us. Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.
Please note that outside the European Union many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard. Please check thresholds and duties for the international delivery address before placing an order. You are responsible for ensuring that the product can be lawfully imported to the destination country. When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
We pride ourself in making every Leya Marini bride 100% happy and we produce each gown based on individual specifications. Since all of our dresses are made-to-order, we do not accept any returns. In the unlikely event of a manufacturing defect, please contact us immediately so we can help assist and rectify the situation.
To the fullest extent possible under applicable law, we disclaim any and all warranties of any kind whether expressed or implied, in relation to our website, goods and services.
We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (except for fraudulent or negligent misrepresentations) or otherwise out of or in connection with these terms and conditions for: any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); any loss of goodwill or reputation and any special or indirect losses suffered or incurred arising out of or in connection with the provisions of any matter under these terms and conditions.
Nothing in these terms and conditions will limit our liability for death or personal injury resulting from our negligence or that of our servants, agents and employees.
The website is controlled and operated in Hungary. Any terms and conditions concerning the usage of this website will be governed by the laws of Hungary and any dispute concerning use of this website will be determined exclusively by the Hungarian Courts.
We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
You agree to defend, indemnify and hold leyamarini.com harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, resulting, whether directly or indirectly, from your violation of the terms.
Leya Marini reserves the right to amend, remove or vary the Services and/or any page of this Website at any time and without notice.
Leya Marini respects our customers’ account information as private and confidential information and will never share this information with any outside afflictions or individuals.
User comments, feedback, and other submissions
All comments, feedback, photographs, suggestions, ideas, and other submissions disclosed, submitted or offered to leyamarini.com shall be and remain leyamarini.com's property. Such disclosure, submission or offer of any submission shall constitute an assignment to leyamarini.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties. Thus, leyamarini.com will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any submission. Leyamarini.com is and shall be under no obligation (1) to maintain any submission in confidence; (2) to pay the user any compensation for any submission; or (3) to respond to any user submission.
You agree that no submission by you to leyamarini.com will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no submission by you to leyamarini.com will be or contains unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any submission you make.